As a patient, you need reliability in order to feel at home in our hospital. We have achieved this here with our novel unit concept.
Whereas you are cared for by up to 15 different nurses over the course of your stay in other hospitals, on average it is just five at the Waldkliniken Eisenberg.
This creates trust, understanding and safety on both sides.
This is how our unit concept functions
Our innovative care system of unit organisation is based on the nursing concept of zonal nursing. Small manageable, completely independent nursing zones as well as partnership-based collaboration with doctors and therapists ensure optimal nursing and working conditions that are individually adapted to the respective patient.
Our nursing staff take on full responsibility for their unit patients. And thus achieve more satisfaction – for the patients and for themselves.
We are committed to ensuring that you have a contact person you know at all times of the day and night. In our 3-shift system, there will be a maximum of six nurses who take care of you individually during the period of one week. So our nursing professionals know precisely how you are doing and how best to help you.
Since we additionally have an extraordinarily good nursing key (1:8 as opposed to the national average of 1:14) and we only employ registered nurses, you enjoy absolute top-class nursing care at the Waldkliniken Eisenberg.
A further goal is to relieve our nursing staff as far as possible of administrative and organisational tasks so that their efforts can be directed more specifically towards taking care of our patients. Through our concept and our processes, the nurses have more time to take care of the really important things - namely you.
This new approach to nursing makes care more personal and the professional relationship with the patients closer and more trustful.
For us, the patient is the centre of attention and we have more time for each individual person.
Extra time in Eisenberg
We know that correct and personal care is decisive for your recovery. For this reason, we have considered the daily nursing routine from a completely new perspective: from the point of view of our patients.
And we have organised our activities in such a way that your nurses can invest as much time and energy as possible in caring for you. We call this the Eisenberg extra time.
Always ready to listen
We pride ourselves on being perceived as particularly attentive by our patients. Because that is exactly our goal: to be at your side as quickly and as comprehensively as possible with all questions and requests.
For many of our patients, our doctors' rounds are exciting. We therefore recommend that you write down your open questions during the day and ask them during your rounds. Any shyness is unfounded, dare!
We are here for you. If you are not feeling well or if you need something, please ring the bell on your bed. We will come to you.
Praise & Criticism
Did you do very well with us? Are you not satisfied with something? Then talk to us or use our questionnaire.
With life and soul
What makes our care so special? For our nursing staff, working with you as a patient is more of a vocation than an occupation. You will sense the special degree of caring in our house - and come to appreciate it.
► “I have been a diabetic for over 41 years. So I have experienced many many hospitals in my life. But what’s going on here, with each and every one of us, is absolutely incredible. From the cleaning lady, via the trainee, right up to the management level, people take care of you. You have my greatest respect and I will recommend you warmly. Keep up the good work and all the very best to you all on Ward 1 A.”
(Michael Schwabe on Facebook, Patient in June 2018)