Top medicine and hotel standard with 5-star quality for patients of all health insurance: Welcome to the beautiful nature of Thuringia, to the outstanding architecture by Matteo Thun and to "Germany's best hospital", according to the F.A.Z. Institute.
As orthopedic experts with an international reputation and a long tradition in endoprosthetics, we help and heal patients from Thuringia, Germany and around the world. As a healthcare provider and largest employer, we take responsibility for the people in the region.
With our new building and innovative care concepts, we are setting the gold standard for hospitality. More important to us than the numerous awards and the great media coverage are the great satisfaction and appreciation of our patients.
In the current Corona situation, visits and the use of our gastronomic offer are only possible to a limited extent. We ask for your understanding.
Shalom and welcome
Our new building marks the start of a new chapter in the history of Waldkliniken Eisenberg. It’s a chapter that began with very early consideration for delivering optimal care to Jewish patients. After all, our philosophy of providing top medicine also includes providing top-quality accommodations for all patients — and that includes meeting religious needs.
Plans for the spectacular building designed by star architect Matteo Thun included, for this reason, a synagogue and a kosher kitchen right from the very beginning. We offer you the outstanding medical care of the German Center for Orthopedics at the Waldkliniken Eisenberg, which includes the departments Knee, Hip, Spine, and Hand and Foot along with the departments’ experts, as well as a five-star stay that complies with the 5-star-kosher-service.
Discover the Waldkliniken Eisenberg virtually
We would like to personally welcome you as a visitor to the Waldkliniken Eisenberg. Due to the corona pandemic, we unfortunately have to postpone this to a later date.
You can discover and experience our spectacular building right now - from the comfort of your sofa. We invite you to take a virtual tour of our clinic. You don't just move virtually through our house, the rooms and our restaurants. Here you can also find out more about our care concept, Matteo Thun's architecture and much more.
*Please note: The tour is currently only available in German
With a comprehensive range of outpatient services, our consultation hours are the first point of contact for our patients.
From Monday to Friday, our orthopedic outpatient clinics are open from 8 a.m. to 3 p.m. with prior appointments, focusing on the following:
Monday: hand and foot consultation
Tuesday: Sports & shoulder consultation
Wednesday: Spine consultation hour
Thursday: hip consultation
Friday: knee consultation
Monday to Friday: children's consultation hour
Please make sure you make an appointment by phone before your ambulance visit.
Appointments by phone: +49 (0) 36691 8 1602
Coloproctological outpatient clinic
Monday and Tuesday: 2:00 p.m. - 4:00 p.m.
Wednesday: 1:00 p.m. - 3:00 p.m.
Thursday: 3:00 p.m. - 4:30 p.m.
Please make sure to make an appointment by phone before your ambulance visit.
Appointments by phone: +49 (0) 36691 8 1302
The emergency room is of course available for you around the clock.
We are there for you - with special precautions for your health!
Even under Corona conditions, we have offered our outpatient and inpatient services in the last two years. This was done with care and always with a view to the special framework conditions during the corona pandemic.
This led to impairments in many places and, above all, to delays and postponements of appointments. Now we are pleased that we can now fully resume operations. On the part of the legal requirements, the measures have been relaxed almost extensively in the public sector. However, despite all the joy about the current pandemic situation, which seems more relaxed, we remain vigilant.
In a clinic, as a sensitive area, with people with illnesses or patients who are in the recovery process, as well as employees who are responsible for this recovery, individual protective measures are still required, which we advocate and follow in the interests of patient and employee protection.
The ban on visitors has been lifted, but the regulation applies to visitors to patients that no more than 2 visitors per patient should visit at the same time. And throughout the building, the 3G admission rule and a mask requirement (medical mask) inside the building continue to apply.
The gastronomy (lobby bar and piazza) is open for patients and guests from May and can be used with the appropriate admission rules.
All this serves to avoid infections - and thus the health of all of us. In this sense, we ask for your understanding.
Healing architecture supports the recovery of our patients. Since autumn 2020 we have been welcoming and looking after our guests in the spectacular rotunda designed by Matteo Thun.
After ten years of development, planning and construction, we are now offering patients of all health insurance companies the quality of stay of a star hotel.
With unique architecture, first-class design, high-quality and natural materials and a holistic concept that accepts and looks after the patient as a guest, our house is now also doing its part so that our patients get better faster.
German Center for Orthopedics
Since 2018 the Orthopedic Clinic of the Waldkliniken has been called the "German Center for Orthopedics at the Waldkliniken Eisenberg" (DZO).
This name reflects the demands of the experts in this clinic as well as the quality of the medical services: At the Waldkliniken we are a “Center for Orthopedics for Germany”.
The DZO is a maximum care orthopedics clinic. The chief physician of the German Center for Orthopedics, Univ.-Prof. Dr. Georg Matziolis is also the Medical Director of the Waldkliniken Eisenberg.
In the knee, hip, spine, hand and foot, sports / shoulder and pediatric orthopedics departments, the experts offer the entire spectrum of outpatient and inpatient services as well as conservative and surgical therapy.
With the professorship for orthopedics at the Medical Faculty of the Friedrich-Schiller University of Jena, the clinic is the only university orthopedics in Thuringia and right on the pulse of research. Science, teaching and the highest level of evidence-based medical care are thus united under one roof.
The patient as a guest
The architect's basic idea of the new building is as simple as it is obvious: the patient becomes a guest in this house. And that's why it feels more like a hotel than a hospital, not just because of the spectacular facade and shape of the building.
With high-quality and natural materials, with excellent and well thought-out design and the basic claim to be the best house for its patients, the patient is not only placed in the center of all actions. But also in an atmosphere of hospitality.
Just as unique as the design of the new building with its round floor plan, the wooden facade and the winter gardens in each individual patient room is the concept of the patient hotel.
This construction actively supports recovery. The direct view into nature, especially into the forest, not only strengthens the immune system. Patients with such a prospect also need less pain medication after surgery. A pleasant environment improves the patient's “mindset” and demonstrably supports healing.
Again in the top 3
Medical treatment and care at the highest level, accompanied by numerous positive ratings by patients: This mixture has enabled the Waldkliniken Eisenberg to be recognized for the third time in a row in the certificate study "Germany's best hospitals" by the F.A.Z. Institute in the category 150 to less than 300 beds.
"Our orthopaedic specialists are experts in their field and are very experienced. We are aware of new trends and developments in surgery and treatment methods. We are "up to date" and have excellent networks," explains the Medical Director Univ.-Prof. Dr. Georg Matziolis. "However, a considerable part in this award is also played by our nursing staff."
For the past few years, the F.A.Z. Institute has been determining "Germany’s best hospital" in various different categories according to size and services provided..
The rating is based on the results from the most important patient portals, as well as the specialist assessment of the quality reports that all hospitals have to publish annually.
More than 2000 hospitals are assessed according to objective and emotional criteria and placed in a ranking of institutions of comparable size.
The best hospital in each ranking is awarded the maximum possible 100% – the next places being measured against the values of the best placed.
- TK-Klinikführer: Online survey of over 800,000 people covered by the Techniker Krankenkasse (TK) health insurance fund in 6 quality dimensions
- General satisfaction with the hospital
- Satisfaction with the treatment outcome
- Satisfaction with the medical-nursing care
- Satisfaction with information and communication
- Satisfaction with the organisation and accommodation
- (Perceived) patient safety
- Weisse Liste: Survey of persons covered by the AOK, KKH and BARMER health insurance funds using scientifically founded questionnaires. For this purpose, more than one million questionnaires are sent out annually, and they are divided into 4 quality dimensions
- Further recommendation by patients
- Satisfaction with the medical care
- Satisfaction with the nursing care
- Satisfaction with organisation and service
- Klinikbewertungen.de: This well-known online rating portal publishes anonymised patient ratings that have been provided by users on their own initiative. Here, there are again 6 quality dimensions
- Further recommendation
- Overall satisfaction
- Quality of counselling
- Medical treatment
- Administration and procedures
- Equipment and organisation
In the largest category of hospitals with 150 to 300 beds, the Waldkliniken Eisenberg were awarded the title of Germany’s best hospital.
After 19th place last year, the Waldkliniken achieved the top position in this renowned study for the first time in 2019. The Waldkliniken thus asserted their position in the overall calculation of specialist quality and patient satisfaction.
In the objective assessment, a major role was played by the numerical ratio of doctors and nurses to patients, as well as the quality processes.
In the area of patient satisfaction, the F.A.Z. Institute rated the results of the institutions on three important rating portals and condensed them into quality dimensions: Overall satisfaction / Further recommendation – Medical treatment – Organisation and service – Other criteria.
In order to be able to provide you with medical care on a top international level, we put emphasis on evidence-based medicine and high expertise. Our doctors have the best training in their specialist fields and, thanks to large case numbers, also have the necessary experience. As a university orthopedic specialist on the Eisenberg campus of the Friedrich-Schiller University of Jena, we are also closely connected to current research.
Our low infection and complication rates, which we achieve through consistent hygiene and safety management and which are well below the national average, are representative of our high standard.
In order to complement the excellent medical care with a particularly pleasant stay, we opened our new ward block in autumn 2020. We offer patients of all health insurance companies unique architecture, star-rated comfort and welcome as a guest, whom we want to accompany in the best possible way on their way to recovery.