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Waldkliniken Eisenberg

Privacy & Copyright

Privacy Statement

Privacy Statement

Information on the collection of personal data

In the following we inform about the collection of personal data when using our website. Personal data includes all data that can relate to you personally, such as your name, address, e-mail address, and user behavior.

Responsible entity according to Article 4 (7) of the EU General Data Protection Regulation (GDPR):

Waldkliniken Eisenberg GmbH
Klosterlausnitzer Strasse 81
D-07607 Eisenberg
Phone: 036691 8-0
Fax: 036691 8-1125

Email: info(at)waldkliniken-eisenberg.de
Internet: www.waldkliniken-eisenberg.de

You can contact our Data Protection Officer at dsb(at)waldkliniken-eisenberg.de.

If we wish to use commissioned service providers for specific functions of our offering or use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also provide the specified criteria for the storage period.


Your rights 

You have the following rights with regard to our handling of personal data concerning you:

  • The right to access to and information about it
  • The right to rectification and erasure of it
  • The right to restriction of processing of it
  • The right to object to processing of your data
  • The right to data portability.

If you wish to exercise your rights, you can get in touch with us under the above contact data for the controller or Data Protection Officer.

You also have the right to lodge a complaint with a data protection supervisory authority about processing of your personal data by us.


Objection or withdrawal of consent to processing of your data 

If you have granted your consent to processing of your data, you can withdraw it at any time. Such withdrawal of consent impacts the permissibility of processing of your personal data only in the time after which you have withdrawn your consent.

If we process your personal data on the basis of a weighing of interests, you have the right to object to processing of it. That is the case if processing is, in particular, not required to perform a contract with you. When you exercise such an objection, we ask you to give the reasons why we should not process your personal data as we have done. If your objection is justified, we examine the circumstances and will either cease or adapt processing of the data or notify you of our compelling legitimate grounds for continuing to process it.


Collection of personal data while using our website

When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. f GDPR)

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Website where the request originates
  • Websites that are opened by the user's system through our website
  • Operating system and its interface
  • Browser software language and version.

We store this data with an anonymized IP address in a log file. This data is not stored together with other personal data about you. The collection and temporary storage of the IP address are necessary to enable the display of our website on your terminal device. To do this, your IP address must be stored for the duration of your visit to our website. The storage in log files is to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems. This data is not evaluated for marketing purposes.

Our legitimate interest in data processing lies in the above-mentioned purposes.

The data mentioned above for the provision of our website will be deleted when the respective session has ended. The collection of the above-mentioned data for provision of our website and the storage of these data in log files is essential for the operation of our website. An objection is not possible.

In addition to the above-mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the place that sets the cookie (in this case by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make our website more user-friendly and effective overall.

Use of cookies:

a) This website uses the following types of cookies, the scope and function of which are explained below:

Transient cookies (see b)

Persistent cookies (see c).

b) Transient cookies are automatically deleted when you close the browser. This includes session cookies in particular. These save a so-called session ID, with which various requests from your browser can be assigned to the common session. The session cookies allow your computer to be recognized when you return to our website. Session cookies also include the cookies that we use to ensure the correct display of the website on the terminal device used. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the features of this website.


Contacting us through the contact or appointment form or by email

When you contact us by email or through the contact or appointment form, the data you provide (your email address, the date of your inquiry, if applicable, your name and telephone number, your message and, if applicable, your date of birth) will be stored by us in order to answer your questions or to make an appointment with you. We delete the data obtained in this connection once storage is no longer necessary, or restrict its processing if there are legal storage obligations.

This information is processed by us in order to be able to respond to your request. Data processing used to respond to your inquiries is based on legitimate interests (Art. 6 (1) p. 1 lit. b GDPR), since it allows us to provide satisfactory communication.


Newsletter and information package 

On our website you can subscribe to a free newsletter or request a free information package. The information you enter in the input mask when signing up for the newsletter will be transmitted to us. In order to register to receive the newsletter or the info package, you must provide the mandatory data we request.

  • Email address
  • If you provide further personal data during registration, this information is voluntary.

When registering for our newsletter, we use the double-opt-in procedure. After you register, we will send you an email to the address you provided; you will be asked to confirm that you wish to receive the newsletter from us in the future. If you do not confirm your response within 24 hours, the data you provided will be blocked and automatically deleted after one month. In addition, we store your IP address and the time of newsletter registration and confirmation. To the extent that data is processed to send the newsletter, your information will not be passed on to third parties. These data are used exclusively for sending the newsletter.

The data you enter in the input mask during registration will be processed for the purpose of contacting you personally. After your confirmation, we will store your email address in order to send you the newsletter. We store the respective IP address and times of registration and confirmation in order to be able to verify your registration and, if necessary, clarify a possible misuse of your personal data.

The aforementioned data will be deleted as soon as they are no longer required for the purposes mentioned above. Therefore, we store your data mentioned above for as long as you subscribe to the newsletter. After you cancel the newsletter, we store the aforementioned data on a purely statistical and anonymous basis.

You can revoke your consent to receiving the newsletter at any time by unsubscribing from the newsletter. You can unsubscribe by clicking on the link included with every email newsletter we send you. 


Adobe Typekit 

Adobe Typekit web fonts are used on this website. Typekit is a service offered by Adobe Inc. This service provides fonts that are displayed in the user's web browser after accessing the Adobe server (in the USA). At least the IP address of the browser of the end device of the user of this website is stored by Adobe. Adobe Typekit web fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. For more information, see the privacy policies of Typekit, which can be found here: www.adobe.com/de/privacy/policies/typekit.html.


Google Fonts

This website uses Google Fonts to embed fonts, a service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To display our site, we therefore access Google servers, namely fonts.googleapis.com and fonts.gstatic.com. In order to display the fonts on our site as quickly and efficiently as possible, the retrievals from Google are stored and fonts and preferences from your browser are cached. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. With regard to the transfer of personal data to the USA, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. More information about Google Fonts and the subject of data protection can be found here.


Use of Google Analytics 

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the internet.

The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the extension "_anonymizeIp()". In this way, IP addresses are processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is immediately deleted.

The data collected by Google Analytics is deleted after 14 months.

We use Google Analytics to analyze the use of our website and to improve it regularly. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 (1) p.1 lit. f GDPR, whereby our legitimate interest is derived from the aforementioned purpose.

Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001


Use of Google Tag Manager

With Google Tag Manager, marketers can manage website tags with one interface. However, the Tag Manager itself, which uses the tags, works without cookies and does not collect any personal information. The Tag Manager simply initiates other tags that may collect data themselves. Explanations about these third parties are provided in this privacy statement. Google Tag Manager does not use this information. If you have set or otherwise enabled a cookie opt-out, it will be respected for all tracking tags used with Google Tag Manager, so the tool will not change your cookie settings.

Google may ask for your permission to share some product information (such as your account information) with other Google products to enable certain features, such as making it easier to add new conversion tracking tags for AdWords. Google's developers also review product usage information from time to time to further enhance the product. However, Google will never share such information with other Google products without your consent.

For more information, please refer to Google's Usage Policies and Google's Privacy Notice for this product.


Use of Google Ads (Remarketing / Conversion Tracking)

Our website uses the service Google Ads. Google Ads is an online advertising program from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

On the one hand we use the remarketing function within the Google Ads service. The remarketing function allows us to present users of our website with ads based on their interests on other websites within the Google display network (on Google itself, so-called "Google ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to the users on other pages after visiting our website. To do this, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number is shown as a "cookie" and used to record the visits of these users. This number is used to uniquely identify a web browser on a particular computer, not to identify an individual, and no personal information is stored. You can deactivate Google’s use of cookies by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. You can find more information about Google Remarketing as well as Google's privacy policy at: https://www.google.com/privacy/ads/.

Furthermore, we use what is called conversion tracking when using the Google AdWords service. When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer/end device. These cookies lose their validity after 30 days, do not contain any personal data and therefore do not serve personal identification purposes. The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can deactivate interest-based ads on Google and interest-based ads on the web (within the Google display network) in your browser by activating the "Off" button at https://www.google.de/settings/ads or by deactivating them at https://www.aboutads.info/choices/. For more information about your options and data protection at Google, please visit https://www.google.de/intl/de/policies/privacy/?fg=1.


Google Maps

On this website we use the Google Maps service. This allows us to display interactive maps directly on the website and enables you to use the map function conveniently. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

By visiting the website, Google receives the information that you retrieved the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account. If you do not want this assigned to your profile at Google, you have to log out before activating the button. Google stores your data as user profiles and utilizes it for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is performed in particular (even for users who are not logged in) to provide need-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. You can also find further information there about your rights and settings to protect your privacy: www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.


Social Media Links 

We link on our website to our profile on Facebook. Within our site this link does not connect to the servers of Facebook. However, if you click on the link, you will be redirected to the corresponding provider. We cannot make any statement as to which of your data may then be processed. Please inquire directly with the provider; links to the relevant data protection information can be found here: https://www.facebook.com/about/privacy


Facebook Pixel

To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the EuropeanCommission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum und https://de-de.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/.

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.


Additional information about the handling of personal data in the application process 

We are pleased that you are interested in us and that you have applied or are applying for a position at our company. In the following we would like to provide you with information about the processing of your personal data in connection with your application.

You can apply for the advertised positions by mail or via the portal we provide. Email applications are not possible. When applying via our portal, we collect the following data:

  • Job you are applying for
  • Salutation
  • Title
  • Name
  • First name
  • Date of birth
  • Nationality
  • Phone number
  • Address
  • Email
  • CV
  • Photograph
  • Certificate
  • Cover letter

Your data is transmitted via a TLS encrypted connection.

We process the data you send us in connection with your application in order to review your suitability for the position (or any other open positions in our companies) and to carry out the application procedure.

The legal basis for the processing of your personal data in this application procedure is primarily § 26 Federal Data Protection Act, new version (BDSG n.F.) in the version valid from 5/25/2018. According to this, the processing of data required in connection with a decision regarding grounds for an employment relationship is permissible.

Should the data be required for legal prosecution after the application procedure has been completed, the data may be processed on the basis of the requirements of Art. 6 of the General Data Protection Regulation (GDPR), in particular to safeguard legitimate interests in accordance with Art. 6 (1) letter f GDPR. Our interest then consists in the assertion or defense of claims.

In the event of a rejection, applicant data will be deleted after 6 months at the latest. If you are selected for a position during the application process, the data will be transferred from the applicant data system to our personnel information system.

In the event that you have expressly agreed to the further storage of your personal data, we will transfer your data to our applicant pool. The data there will be deleted after two years. To process online applications we use the applicant management software Umantis from Haufe-Lexware GmbH & Co. KG, a company of the Haufe Group, Munzinger Strasse 9, 79111 Freiburg.


YouTube with expanded data protection integration

Our website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network. As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control. The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6(1)(f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time. For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Widget use
This page embeds a widget from HOTELCLASS for displaying the current star category of a hotel. Provider is DEHOGA Deutsche Hotelklassifizierung GmbH, Am Weidendamm 1A, 10117 Berlin, Germany (https://hotelclass.info/imprint.php). Guests can thus see at first glance that a hotel has been bindingly classified and complies with the official guidelines of the German Hotel Classification. The protection of personal data is an important concern for us. The use of the HOTELCLASS widget of DEHOGA Deutsche Hotelklassifizierung GmbH is in compliance with applicable laws on the protection of personal data and data security. This privacy statement provides information on how DEHOGA Deutsche Hotelklassifizierung GmbH handles information that is collected during the use of the HOTELCLASS widget.

Collection and processing of personal data
The use of the HOTELCLASS widget of DEHOGA Deutsche Hotelklassifizierung GmbH is possible without providing personal data. Personal data is any information about your identity, such as your name, e-mail address or postal address. Such data is neither collected nor stored when using HOTELCLASS-Widgets.

Server log files
The provider of our website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. The data in the log files include:

  • Referrer URL (the website you came from)
  • browser type
  • Browser version and language Operating system used and its interface IP address (anonymized)
  • time of server request
  • http status code
  • access status to the transferred amount of data
  • Storage period is 7 days

This data is not merged with other data sources.
The legal basis for data processing is Art. 6 (1) lit. f DSGVO, which permits the processing of data for optimal presentation and security of the website based on our legitimate interest, without your interests in the exclusion of data collection prevail.

Storage location of the data
This information is usually sent to a server of
MINDSTREAM - Christian Klar,
Maria-Theresien-Strasse 21,
6020 Innsbruck
at the Data Center Park Falkenstein location and stored there.

DEHOGA Deutsche Hotelklassifizierung GmbH takes precautions to protect your personal data from loss, destruction, falsification, manipulation and unauthorized access. The legal data protection regulations of the Federal Republic of Germany are of course observed.

Right to information
If you have any questions regarding the processing of your personal data, please contact [email protected] or:

DEHOGA German Hotel Classification GmbH
Am Weidendamm 1A
10117 Berlin

Managing director authorized to represent: Markus Luthe



Waldkliniken Eisenberg GmbH strives to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts it has produced itself or to make use of graphics, sound documents, video sequences and texts that are license-free.

All brand names and trademarks mentioned within the Internet offer and, if applicable, protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. Merely mentioning a trademark should not lead to the conclusion that it is not protected by the rights of third parties. 

The copyright for published items created by the author himself remains solely with the author of the pages. Any duplication or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of Waldkliniken Eisenberg GmbH.



We would like to emphasize that the Waldkliniken Eisenberg GmbH has no influence whatsoever on the design and content of the linked pages. Therefore, we hereby expressly distance ourselves from all contents on all pages linked on our homepage and do not adopt their contents as our own.

This declaration applies to all links on our homepage. If the contents of such links violate applicable law, we request that you inform us of this. These links will then be immediately removed from our pages.