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Waldkliniken Eisenberg

Personal care

As a patient, you need reliability in order to feel at home in our hospital. We have achieved this here with our novel unit concept.

Whereas you are cared for by up to 15 different nurses over the course of your stay in other hospitals, on average it is just five at the Waldkliniken Eisenberg.

This creates trust, understanding and safety on both sides.

This is how our unit concept functions

Unit Concept

Our innovative care system of unit organisation is based on the nursing concept of zonal nursing. Small manageable, completely independent nursing zones as well as partnership-based collaboration with doctors and therapists ensure optimal nursing and working conditions that are individually adapted to the respective patient.

Our nursing staff take on full responsibility for their unit patients. And thus achieve more satisfaction – for the patients and for themselves.

We are committed to ensuring that you have a contact person you know at all times of the day and night. In our 3-shift system, there will be a maximum of six nurses who take care of you individually during the period of one week. So our nursing professionals know precisely how you are doing and how best to help you.

Since we additionally have an extraordinarily good nursing key (1:8 as opposed to the national average of 1:14) and we only employ registered nurses, you enjoy absolute top-class nursing care at the Waldkliniken Eisenberg.

A further goal is to relieve our nursing staff as far as possible of administrative and organisational tasks so that their efforts can be directed more specifically towards taking care of our patients. Through our concept and our processes, the nurses have more time to take care of the really important things - namely you.

This new approach to nursing makes care more personal and the professional relationship with the patients closer and more trustful.

For us, the patient is the centre of attention and we have more time for each individual person.

Waldkliniken Eisenberg

Extra time in Eisenberg

We know that correct and personal care is decisive for your recovery. For this reason, we have considered the daily nursing routine from a completely new perspective: from the point of view of our patients.

And we have organised our activities in such a way that your nurses can invest as much time and energy as possible in caring for you. We call this the Eisenberg extra time.

Waldkliniken Eisenberg

Immer ein offenes Ohr

Wir sind stolz darauf, von unseren Patienten als besonders aufmerksam wahrgenommen zu werden. Denn genau das ist unser Ziel: Ihnen bei allen Fragen und Wünschen so schnell und so umfassend wie möglich zur Seite zu stehen.

[Translate to Englisch:] Visite

[Translate to Englisch:]

Für viele unserer Patienten ist die Visite unserer Ärzte etwas Aufregendes. Deshalb empfehlen wir Ihnen, sich tagsüber Ihre offenen Fragen zu notieren und bei der Visite zu stellen. Jegliche Scheu ist unbegründet, trauen Sie sich! 

[Translate to Englisch:] Klingel

[Translate to Englisch:]

Wir sind für Sie da. Wenn es Ihnen nicht gut geht oder Sie etwas brauchen, dann nutzen Sie bitte die Klingel an Ihrem Bett. Wir kommen zu Ihnen.

[Translate to Englisch:] Lob & Kritik

[Translate to Englisch:]

Ihnen ist es bei uns sehr gut gegangen? Sie sind mit etwas nicht zufrieden? Dann sprechen Sie uns an oder nutzen Sie dafür sehr gerne unseren Fragebogen.

Waldkliniken Eisenberg

With life and soul

What makes our care so special? For our nursing staff, working with you as a patient is more of a vocation than an occupation. You will sense the special degree of caring in our house - and come to appreciate it.

► “I have been a diabetic for over 41 years. So I have experienced many many hospitals in my life. But what’s going on here, with each and every one of us, is absolutely incredible. From the cleaning lady, via the trainee, right up to the management level, people take care of you. You have my greatest respect and I will recommend you warmly. Keep up the good work and all the very best to you all on Ward 1 A.”
(Michael Schwabe on Facebook, Patient in June 2018)

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