The WKE patient portal
With the WKE patient portal, the Waldkliniken Eisenberg open the door to the future of patient care: greater safety of treatment, better information for patients, quicker and more individual care – and all this accompanied by the highest data security. In their special dual role as a top-class orthopaedic hospital and as a general hospital providing standard healthcare services, the Waldkliniken Eisenberg integrate an online tool for communication and interaction with patients from quite different specialist fields.
Their advantages are clearly at the centre of the development of this tool. With the patient portal, the Waldkliniken Eisenberg not only extend their portfolio, but also take the next step in providing optimal care for the patients – and towards even greater patient safety.
For the past 15 years or so, the subject of digitalisation in medicine has been debated in Germany – in different specialist fields and various constellations.
Within just nine months, the Waldkliniken Eisenberg have succeeded in developing a functioning system of a "digital medical record". Together with the project partners, a cloud-based patient portal has been created that enables patients to call up medical history data, diagnosis documents and treatment plans at any time.
This avoids duplicate examinations, forms being filled in repeatedly and uncertainty about the next steps of therapy, making care more personal, time-saving and more appropriate to the individual patient’s needs. In short: The patient portal makes the patient’s life simpler and better.
With interactive push messages, reminders, individual exercise plans, tips and contact options, patients are more actively integrated into their treatment – and can thus become more directly involved in their recovery..
What advantages does the WKE patient portal provide?
At the heart of the digital WKE patient portal is the patient’s clinical history, which is systematically recorded and continuously updated. This means that the patient – and their treatment team – have access to all important data, from the first medical history to the follow-up examination many years after the stay in hospital.
- Reliable and single medical history
Precise and informative medical history data are entered by the patient themselves or together with the patient at the first appointment in the Waldkliniken Eisenberg.
- Continuous updating after every appointment
In personal medical consultation, these data are evaluated together with a doctor and, if necessary, forwarded to your family doctor and any specialist involved.
- All documents in one place
Important documents such as medical reports, medication plans, laboratory and radiology findings are directly available to the patient in the portal.
- Comprehensive information for everyone involved
The patient can share these data with the treatment team via the patient portal – and can thus keep everyone “up to date” live, so to speak.
- Growing system for comprehensive and reliable care
The treatment team currently consists of the hospital, the family doctor and specialist. After the system has been launched, it will be extended to include the therapists from rehab and care, pharmacy, etc.
- Appointments and reminders on your mobile phone
The patient can see the appointments for their family doctor / specialist and for the hospital directly in their WKE patient portal.
- Comprehensive and personal communication
So-called activity plans accompany the patient in everything to do with their hospital stay, e.g. the personal pre-operative check, further reminders prior to departure and information concerning treatment.
- Dialogue and further functions
The patient can use the portal to get in touch directly with the service team of the Waldkliniken Eisenberg and specialists or their family doctor and, for example, make appointments.